Daily Responsibilities
• Monitor and resolve operational exceptions, trade settlement issues, and account-related alerts.
• Review and process corporate actions, including client and advisor notifications.
• Monitor margin requirements and margin calls, ensuring timely follow-up and resolution.
• Oversee trade settlement activities and reconcile unmatched or failed transactions with counterparties and clearing firms.
• Perform daily trading activity reconciliations, including commissions, fees, revenue, and transaction records.
• Review short positions and identify potential exposure or risk concerns requiring escalation.
• Ensure required client disclosures and investment documentation are delivered in a timely manner.
• Review mutual fund trading activity and support transaction processing and client communications.
• Monitor firm and customer account activity to ensure positions and balances reconcile properly at day end.
• Maintain operational records, reports, and supporting documentation to satisfy regulatory and audit requirements.
Weekly Responsibilities
• Monitor and track asset movement activity, including inbound and outbound securities transfers.
• Review account coding, permissions, and account setup data for accuracy and completeness.
• Validate mutual fund fee and revenue-sharing reports and investigate discrepancies.
• Conduct new account reviews to ensure documentation, approvals, and signatures are complete.
• Distribute required offering documents and disclosures related to investment products and new offerings.
Monthly Responsibilities
• Prepare and maintain operational reports and business metrics.
• Analyze operational trends and produce management reporting for leadership review.
• Review and reconcile activity within designated firm operational and suspense accounts.
Ad Hoc Responsibilities
• Research and resolve rejected trades and transaction exceptions.
• Process and respond to options-related events, assignments, and exercises.
• Manage special corporate action events requiring additional review and rep communication.
• Process non-ACAT asset transfers and other special account servicing requests.
• Respond to operational inquiries from advisors, assistants, custodians, clearing firms, and internal departments.
Cross-Functional Responsibilities
• Partner closely with Trading, Compliance, and Account Support teams to ensure efficient operations and regulatory compliance.
• Serve as a primary liaison with the clearing firm and custodians to resolve operational issues.
• Support audits, regulatory examinations, and internal control reviews.
• Identify opportunities to improve operational processes, controls, and scalability as the firm grows.
Required Skills / Abilities:
• Intermediate to advanced knowledge of Netx360 MUST
• Basic understanding of Bloomberg and fixed income trade execution
• Intermediate to advanced knowledge of Trace reporting
• Fluent in English and Spanish MUST
• Series 7 MUST
• Able to multitask and work in a face-paced environment
Education and Experience
• Bachelor’s degree
• Minimum of 5+ years of experience in a broker-dealer environment
• Familiarity with investment products
• Detailed oriented, excellent communication skills with positive attitude